Sadie Collins Aesthetics and Beauty Skin Club Terms and Conditions

These Terms & Conditions govern your membership and subscription payments made via GoCardless with Sadie Collins Aesthetics & Beauty.  By enrolling in a membership plan, you confirm that you have read, understood, and agree to the following terms.

Membership Period

• The membership period is a minimum of six months from the date of enrolment for Silver, Gold and Platinum packages.
• The membership period is a minimum of 12 months from the date of enrolment for Diamond packages.
• Membership will automatically continue on a rolling monthly basis after this unless cancelled in accordance with these terms.

Payments and fees

• All membership fees are collected by direct debit via GoCardless on the 28th of the month, unless agreed otherwise.
• Fees will be charged monthly in advance and must be paid in full prior to receiving the monthly treatment.
• Fees are non-refundable or redeemable as cash.
• If a payment fails, we may suspend your membership and treatment benefits until full payment has been received.

Cancellation policy

• Memberships cannot be paused, but can be cancelled at any time after the initial 6 or 12 month period by providing 30 days written notice via e-mail to info@sadiecollins.co.uk
• For Silver, Gold or Platinum members: if cancellation occurs within the first 6 months, all treatments or products received at a discounted rate must be repaid in full.
• For Diamond members: if cancellation occurs within the first 12 months, all treatments or products received at a discounted rate must be repaid in full.
• We reserve the right to cancel memberships in cases of non-payment or breach of these terms

Money back guarantee (cooling-off period)

• In line with the Consumer Contracts (Information, Cancellation and Additional Charges) Regulations 2013, you are entitled to cancel your contract and receive a full refund of any fees paid within 14 days of completing your agreement application form.
• However, as per regulation 36 of Consumer Contracts (Information, Cancellation and Additional Charges) Regulations 2013, if you select to commence your treatment immediately, you agree that if you subsequently cancel your agreement within 14 days, you will pay the balance of the treatment or package, less an amount for the payments you have already paid commencing from the first day after joining.

Non-transferable membership

• memberships are personal to the named individual and cannot be transferred, assigned, or shared.

Missed appointments

• Missed or unattended appointments will result in the forfeiture of that month’s treatment.
• Missed treatments cannot be rescheduled, carried over, or refunded.
• This is in line with our General Salon Terms & Conditions cancellation and no-show policy.

Discounts and exclusions

• Discounts cannot be applied to already discounted treatments, packages, or promotional offers.
• Membership benefits cannot be combined with other offers, including course discounts.

Referral Rewards

• Referral rewards apply only to new clients to Sadie Collins Aesthetics & Beauty who have never been a client before. The referred person must remain a member for a minimum of three full months to qualify.
• The referral £50 retail voucher will be issued after the referred person has been a member for three full months.
• This voucher is non-transferable and can only be used against retail products.

Changes to terms

• Sadie Collins aesthetics and beauty reserves the right to amend these terms and conditions at any time.
• Members will be notified of any material changes via the e-mail address provided at enrolment.

Data Protection

• Select all personal and payment details are processed securely through go cardless in compliance with applicable data protection laws.
• For further details, please refer to our terms and conditions.

Governing Law

• These terms and conditions are governed by the construed in accordance with the laws of England and Wales. By enrolling on a Sadie Collins Aesthetics and Beauty Skin Club Membership, you confirm your acceptance of these terms and conditions.